Privacy Policy

Privacy Policy

Effective Date: 11 September 2025
Business Name: Eddy Leasing Limited — trading as Thornbury Man with a Van
Location: Bristol, North Somerset, United Kingdom
Contact: eddy@eddyvanman.com

1. Introduction

This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. We are dedicated to maintaining your privacy and ensuring your data is handled in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of personal data:

  • Full name
  • Contact details (phone number, email address)
  • Pickup and delivery addresses
  • Payment information (where applicable)
  • Any additional information you provide that is relevant to the service

3. How We Use Your Information

Your personal data may be used to:

  • Arrange and complete transport and delivery services
  • Communicate with you regarding bookings, updates, and enquiries
  • Process payments and issue invoices
  • Maintain business records for legal and accounting purposes

4. Legal Grounds for Processing

We process your personal information on the following legal bases:

  • Contractual necessity: To perform our service agreement with you
  • Legal obligation: To comply with tax and accounting requirements
  • Legitimate interests: To operate, manage, and improve our services

5. Data Sharing

We do not sell or rent your personal data. However, we may share it with:

  • Subcontractors or team members involved in your move
  • Payment service providers (e.g., card processors)
  • Legal or regulatory bodies when required by law

6. Data Retention

We keep your personal information for up to six years for accounting and legal purposes, unless a longer retention period is required by law.

7. Your Rights

Under data protection laws, you have the right to:

  • Access your personal data
  • Request corrections or deletion of your data
  • Object to certain types of processing
  • Withdraw consent (where applicable)
  • File a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

8. Data Security

We implement suitable security measures to protect your information, including secure storage and restricted access. All digital data is stored on password-protected devices.

9. Cookies and Website Usage

If you use our website, cookies may be used to enhance your browsing experience. You can adjust or disable cookie preferences through your browser settings.

10. Contact Information

For any questions or concerns regarding this Privacy Policy or your personal data, please contact:

Nigel Hammond
📧 Email: Eddy@Eddyvanman.com
📞 Phone: 07742 791139